Terms of service
Terms of Service
Welcome to RALRIA. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.
1. About RALRIA
RALRIA is an online retail store operated by MAGIRUA LTD, a company registered in the United Kingdom.
For customer support, please contact us at:
2. Online Store Terms
By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.
You may not use our products or website for any unlawful or unauthorized purpose.
You must not transmit viruses, malicious code, or otherwise interfere with the operation or security of the website.
3. Products and Availability
We make reasonable efforts to display product descriptions, images, colors, pricing, and availability as accurately as possible.
Product appearance may vary slightly depending on your screen, lighting, manufacturing batches, or other reasonable factors.
We reserve the right to:
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Modify or discontinue products
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Limit quantities
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Refuse or cancel orders when necessary
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Correct pricing or product information errors
4. Prices and Payments
All prices shown on our store are displayed in the applicable currency shown at checkout.
Payment must be successfully authorized before an order can be processed.
We may cancel or refuse an order if payment cannot be verified, fraud is suspected, or incorrect information has been provided.
5. Orders
After placing an order, you may receive an order confirmation by email.
Receiving an order confirmation does not necessarily mean that your order has been accepted for fulfillment.
We reserve the right to cancel or limit an order due to:
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Product availability
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Pricing or listing errors
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Suspected fraud
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Payment issues
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Shipping restrictions
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Other reasonable operational reasons
If we cancel an order after payment has been collected, the applicable amount will be refunded.
6. Shipping and Delivery
RALRIA currently offers shipping to customers in the United States.
Standard shipping is offered free of charge.
Estimated delivery is generally 8–12 business days. Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our reasonable control.
Please ensure that your shipping address is complete and accurate before submitting your order.
7. Returns and Refunds
Returns, refunds, damaged items, incorrect items, and cancellations are governed by our Refund & Return Policy.
Please review that policy before making a purchase.
For assistance, contact help.ralria@hotmail.com.
8. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information.
You are responsible for updating information when necessary so that we can process your order and contact you regarding your purchase.
9. Third-Party Services
Our store may use third-party services, including payment processors, shipping providers, fulfillment providers, analytics services, and ecommerce applications.
Your use of certain third-party services may also be subject to their own terms and privacy policies.
RALRIA is not responsible for third-party services beyond the extent required by applicable law.
10. Intellectual Property
The RALRIA name, branding, website design, text, graphics, logos, product presentation, and other original content may not be copied, reproduced, distributed, or commercially used without permission, except where permitted by law.
11. Prohibited Uses
You may not use our website:
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For unlawful purposes
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To violate intellectual property rights
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To submit false or misleading information
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To distribute malware or malicious code
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To interfere with website security
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To attempt fraudulent transactions
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To collect personal information unlawfully
12. Disclaimer of Warranties
We aim to provide accurate information and reliable service, but we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
13. Limitation of Liability
To the maximum extent permitted by applicable law, RALRIA and MAGIRUA LTD will not be liable for indirect, incidental, or consequential losses arising from use of the website or products.
This limitation does not apply where liability cannot legally be excluded or limited.
14. Changes to These Terms
We may update these Terms of Service when necessary to reflect changes to our business, products, services, legal requirements, or store operations.
The latest version will be published on this website.
15. Governing Law
These Terms are governed by applicable laws and regulations, subject to any mandatory consumer protections that apply to customers in their jurisdiction.
16. Contact Information
For questions about these Terms of Service, please contact:
RALRIA Customer Support
Email: help.ralria@hotmail.com